In this case, the best way is to follow this link : http://www.runningoracle.com/product_info.php?products_id=283 .
Put the following event
event="10015 trace name context forever, level 10"Find the rollback segment that is corrupted ( eg _SYSSMU6$ ) and put it offline in the init parameter file.
_offline_rollback_segments=_SYSSMU6$
You can also see if there is an active transaction in your database (see note 1291009.1)
SELECT KTUXEUSN, KTUXESLT, KTUXESQN, /* Transaction ID */ KTUXESTA Status, KTUXECFL Flags FROM x$ktuxe WHERE ktuxesta!='INACTIVE' ;
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